Showing posts with label Non Verbal. Show all posts
Showing posts with label Non Verbal. Show all posts

Thursday, June 2, 2011

4 Tips for Understanding and Interpreting Nonverbal Communication

4 Tips for Understanding and Interpreting Nonverbal Communication
by Paula Gray, AIPMM

Recognizing that an ethnography respondent, focus group participant or interviewee may be offering much more information nonverbally than they are with words, is crucial to gathering a deeper level of information. Here are 4 key insights to understanding what they aren't saying.